FAQ

Learn more about Koalys and the solutions it offers.

Koalys serves both audiology professionals and non-professionals. Professional users include ENT physicians and audiologists who use our platform to perform full diagnostics and proceed with hearing aid fitting. Additionally, our solutions enable individuals with no audiology background or expertise to carry out audiometry testing and evaluation at a high level in medical clinics, schools, humanitarian missions, and corporate health and safety functions. Beyond these capabilities, Koalys solutions can be deployed remotely through our state of the art tele-audiology platform to serve patients with limited access to hearing care or featured in retail facilities to deliver screening for lead generation, in-depth diagnostic assessments, and hearing aid fitting.

Koalys offers four turnkey online solutions which are digital and cloud-based, thus enhancing accessibility, ease and efficiency. Our platform is specialized to cater to the full audiometry spectrum, meeting the needs of audiology professionals, medical practitioners, healthcare providers with no audiology background, and their patients. Our goal is eliminating traditional difficulties in the field while enhancing the quality and accessibility of hearing care. The solutions include Koalys Contact (digital mobile audiometer for screening campaigns), Koalys Confirm (mass screening and diagnostic assessments), Koalys Consult (comprehensive professional diagnostic and fitting solution) and Koalys Remote (state of the art tele-audiology solution).

While our four solutions have many functionalities in common such as being mobile and cloud-based, each solution is specialized and optimized for a variety of goals. Here is a brief breakdown in a nutshell: Koalys Contact is ideal for basic screening and lead generation, Koalys Confirm is geared towards mass screening and  diagnostic assessments for medical practitioners and healthcare providers, Koalys Consult was created to cater for the full spectrum of needs of audiology professionals and ENT physicians, and Koalys Remote is designed for remote testing. As you can see, our four thoughtfully-designed solutions cover all audiological needs, as well as business angles within the field of audiometry and beyond.

Our pricing varies depending on the solution, your particular needs and our offerings at the time. Kindly get in touch for more information, and we will gladly provide consultation and a tailored quote to suit your goals.

You can purchase our solutions by contacting us directly. We will provide you with all of the relevant details pertaining to each solution and its technical specifications or connect you with a local distributor for more information.

Koalys has world-class accreditation as an industry innovator in the field of audiometry.

ISO 13485: 2016

FDA registration

CE mark MDD 93/42 EEC

GDPR compliant

HIPAA compliant

The main languages offered across Koalys’ platforms include English, French, and Spanish. Additional languages can be added upon request. Please contact us directly for more information.

The Koalys platform features zero downtime for the annual recalibration of the digital transducers (headset, bone vibrator, and inserts) along with the free field microphone and speakers, enabling uninterrupted testing year round.

Our software updates take place regularly and ensure constant optimization of the technology deployed within our platform. The updates are automatic, and we typically share the details upon release. Our updates stem from rigorous periodical testing and customer feedback for constant development and improvement. 

We are proud to offer world class support. Our support team is at your service from Monday to Friday, 8:00-17:00 GMT. If we are having a rush, you can leave a message and someone will get back to you promptly.

Due to our rich experience with distributors around the world, getting started with us is easy. Koalys offers excellent terms, comprehensive training and support to give you the ability to become a regional leader, distributing innovative digital audiometry solutions and growing with Koalys. Kindly get in touch via our website, and we’ll gladly walk you through the steps and requirements.